Learn about refund eligibility, subscription cancellations, billing practices, digital purchases, and refund processing for Games Gokul Services.
Last Amendment: 26-May-2026
Games Gokul OPC Pvt Ltd ("Games Gokul", "Company", "we", "us", or "our") is committed to providing transparent policies regarding purchases, subscriptions, cancellations, refunds, and digital transactions associated with our Services.
This Policy applies to:
Most products and services offered by Games Gokul are digital in nature. Upon successful delivery, activation, or access, purchases are generally considered final and non-refundable except where required under applicable law.
Users may cancel recurring subscriptions at any time through supported app stores, payment providers, or official platforms.
Orders for software licenses may only be cancelled before activation, delivery, or download initiation.
Pre-orders may be cancelled before the official release or activation date unless otherwise stated during purchase.
Refunds may be considered for:
To request a refund, users must provide:
Approved refunds may be processed through the original payment method. Estimated processing time is generally between 7-15 business days.
Purchases made through Google Play Store, Apple App Store, Steam, console marketplaces, or external payment gateways may be governed by their respective refund policies.
False or abusive chargebacks may result in suspension of Services, permanent account termination, restriction of purchases, or legal action where applicable.
We may update this Refund and Cancellation Policy periodically. Continued use of the Services after updates constitutes acceptance of the revised Policy.
This Policy shall be governed by and interpreted in accordance with the laws of India. Courts located in Karnataka, India shall have jurisdiction over disputes arising under this Policy.